All email providers have a junk or spam folder, however the settings can be quite different between your email providers.

TRAP: some email providers have their default setting to REJECT/DELETE any item it thinks as spam; you can miss important emails.

ISSUES:

• Many password reset links (when you forget some online password) are often incorrectly identified as spam.
• Some genuine emails such as my new email accountantuk.co.uk are occasionally selected as spam.

TIPS:

• The best setting is to allow SPAM to filter through to your junk folder but have it marked as spam; e.g. pic 
• Exameple 
• Setting is usually the COG WHEEL or SPANNA.
• If you cannot find the settings, Google it, search on YouTube (probably find a video) or ask your email provider.
• Some email providers have a sensitivity slider: